CORONAVIRUS (COVID 19) SERVICE INFORMATION UPDATE
Following public health guidance including social distancing advice, in order to protect public and staff against infection from coronavirus we currently have restricted service capability to process mutual exchange applications.
Therefore to avoid delays and disappointment we ask you not to make a new mutual exchange application until further notice.
The welfare and safety of our staff, residents and people visiting the borough remain our priority and we thank you for your co-operation in these challenging times. We will update this page regularly.
If you have a currently mutual exchange application we will keep you informed of the progress of your application.
What is a Mutual Exchange?
If you are a council or housing association tenant you can apply to swap homes with another tenant. This is called a "Housing Mutual Exchange". Finding a mutual exchange could save you months (even years) of waiting on a housing transfer list, and the best bit is that you get to choose the home you want for yourself.
Housing Mutual Exchange operates across the whole country, enabling Council and Housing Association tenants to swap their home with another tenant in their own local area, or further afield in another town or county.
There are many reasons why tenants wish to swap homes, for example:
To relocate to another location for work or family reasons.
To 'downsize' to smaller accommodation.
To get an extra bedroom for a growing family, or a garden perhaps.
To get ground floor accommodation for mobility reasons (conditions apply)
At the moment mutual exchange is the quickest and most effective way to find that new home. Most mutual exchanges are simply a straightforward exchange between two tenants, but it's not uncommon for exchanges to involve four or more tenants at a time.
Find a home swap free of charge online
We recommend tenants sign-up with the following online home swap service which is FREE OF CHARGE to Basildon Council tenants.
HomeSwapper and House Exchange are national online home swap services. By registering with both websites, you will open up your options to a wider range of properties. Homeswapper.co.uk is the largest mutual exchange tool in the UK and Houseexchange.org.uk can offer user friendly tools to find multi way swaps that give you even more options to find the perfect home. Both can automatically match your requirements to possible home exchanges you can look at in seconds! (FREE to Basildon Council tenants) Click on the links above for more details
In addition to searching online, many people find a mutual exchange by advertising in a newspaper or shop window. Talking to friends and relatives will sometimes bring news of someone looking for a mutual exchange.
Who can apply for a Housing Mutual Exchange?
All council, housing association and housing trust tenants with a Secure Tenancy can apply for a mutual exchange.
Most housing association and housing trust tenants with an Assured Tenancy can apply for a mutual exchange. If you are not sure about your Assured Tenancy, enquire with your housing association or housing trust landlord.
Tenants in leased or private rented accommodation CANNOT apply for a mutual exchange.
Submitting your Housing Mutual Exchange application
When you have found a suitable swap then it's time to submit a Housing Mutual Exchange application.
Please download a Housing Mutual Exchange application pack which contains;
Housing mutual exchange property inspection form
Housing mutual exchange application from
Please ensure all parts are completed and signed.
Alternatively you can contact us to request an application form by post.
Processing your application and the time to completion
A mutual exchange involves various checks and administrative work and usually takes six weeks to complete from the date your application is received.
Final permission to move and the cost of moving
IMPORTANT: No matter how urgently you want to move house remember this: if either you or the person you are swapping with, move house before the application process has been completed or before you have been given proper written permission to move, then you will be putting yourselves both at risk of eviction from your council or housing association/trust home.
Tenants are responsible for all costs associated with moving house. You should consider costs carefully before beginning your search for a mutual exchange.