CORONAVIRUS (COVID 19) SERVICE INFORMATION UPDATE
Although the Basildon Centre currently remains closed to the public, we remain committed to providing the best and most efficient service to you - In order for us to do this we will contact you by email wherever possible
Please log into your Homeseekers account and click 'update contact details' on the right of the page to check, add or amend your email address
If you do not have an email address, please check your Abritas account user messages regularly for notifications from us
Sending and receiving documents
Wherever possible send documents via email, stating your name, address and Homeseeker Reference to CSCHomeseekers@basildon.gov.uk
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We can accept screenshots and pages downloaded directly from online accounts that you have, such as online banking/utilities/household billing accounts etc.
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If you have a mobile device the best way to scan and send documents is to download a scanning app, www.basildon.gov.uk/scanapp - gives details of free tried and tested scanning apps and useful tips to help you use them
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If you can’t use a scanning app you can also take a screenshot from you mobile device or use a home scanner, please check that the image is clear before you send it to us
If you are not able to send your documents by email you can post them to us at the address below, but please be aware that the postal service may be slower than usual. Please do not send original documents in the post as we cannot take any responsibility for documents that are undelievered by the postal service
Basildon Borough Council
The Basildon Centre
St. Martin's Square
Basildon, Essex
SS14 1DL
Property Offers
Properties are still being advertised on the Basildon Choice website however we have limited stock becoming void at present so there will be fewer properties available to bid on. If you are offered a property please follow the instructions on the offer letter
The welfare and safety of our staff, residents and people visiting the borough remain our priority