Accessibility

This page contains details on our accessibility statement, it also contains information on our onsite accessibility tools, these can help how you view our website.

Accessibility statement

Accessibility statement for Basildon Choice  

This accessibility statement applies to Home - Basildon Choice

This website is run by Basildon Borough Council 

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Customer Service Centre

Basildon Borough Council
The Basildon Centre
St. Martin's Square
Basildon
Essex
SS14 1DL

We'll consider your request and get back to you within 10 working  days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements:

  • In writing to:

Customer Service Centre

Basildon Borough Council
The Basildon Centre
St. Martin's Square
Basildon
Essex
SS14 1DL

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

How accessible this website is

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Change colours, contrast levels and fonts
  • Zoom in up to 300% without the text spilling off the screen
  • Navigate most of the website using just a keyboard
  • Navigate most of the website using speech recognition software
  • Listen to most of the website using a screen reader 

AbilityNet has advice on making your device easier to use if you have a disability.

  • You can select the Accessibility option to change the font size to large or extra-large without the text spilling off the screen.
  • WCAG success criterion 1.4.10: Reflow can be met by using the Mobile website view in the top navigation. 
  • Our website makes use of embedded maps in several locations. We are not required to make these accessible as long as essential information is always provided in an accessible format like an address.

reCAPTCHA

reCAPTCHA is a third party component we use in our site but unfortunately currently does not comply with the accessibility regulation

Compliance status

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. 

Preparation of this accessibility statement

This statement was prepared on 13th December 2020. It was last reviewed on 13th December 2020.

Change size of text

It is possible to resize the text on this website by using the 'normal text size', 'Large text size' and 'Extra large text size' buttons below.

Language translation

There are lots of options available for you to translate pages on our website into other languages:

Screen reader

Screen readers add speech and reading support to online content to extend the reach of websites for the 20% of the population who require reading support. This includes those with dyslexia, learning difficulties, mild visual impairments and those with English as a second language.

This site is optimised to work with screen readers.