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Registration

Registration

All applications to Basildon Council for social housing need to be made on-line by completing a Homeseeker application form. 

If you are applying on-line for the first time, have a pen and paper handy to make a note of your Housing reference number. If your application is successful, you will need this number to bid for properties.
Please ensure you keep it for your records.  Before starting your on-line application, please carefully read 'a Guide to online registration' - this also provides information to help you complete each section of the application form. 

( If you are already registered for housing, and your circumstances change, please see the section below for further information.)

You will need to provide your National Insurance number and the National Insurance number of a joint applicant, if there is one. You will also need to provide the National Insurance number for anyone living with you as part of your family aged 16 or over. You should have these numbers ready before you start your application.      

You will also need to enter a memorable date and a password as part of the login procedure, you will need this each time you log back in to your account so make a note of the details that you choose.

You will be asked lots of questions and it is important that you answer them honestly.

Documentation

If you have successfully submitted a completed application online, you will need to provide a signed Consent and Declaration form. 

Please download a copy of this form and complete. 

This needs to be submitted within 5 working days of completing your online application.   The form must be signed by all members of your household aged 18 and above who are included on your Homeseeker application and will be moving with you.  If you do not provide the document within the timescale, your application cannot be processed and will be closed.

When completed, if you have the facility to scan or screenshot  the document from a mobile device (you must scan both sides) you can email it to us at CSCHomeseekers@basildon.gov.uk or bring the document to the scanning desks in the Council reception between 9am-5pm Monday, Tuesday, Thursday & Friday and 10am-5pm Wednesday. (Copies are also available in the Council reception)

If you cannot use one of the recommended options above, you may also bring your completed form into the Basildon Centre reception between 9am -1pm Saturday. However as the scanning service is not available at this time, you must place your form in an envelope and mark it 'Housing Applications-To be scanned' and include your HR login reference, then ask a member of staff to direct you to the internal post box.

Or post to:

Basildon Council
The Rehousing Team (Homeseeker Register)
The Basildon Centre Basildon
Essex
SS14 1DL.

Please ensure that you have provided your Login Reference on the form

 

Assessment

On receipt of your application and the signed consent and declaration form, your application will start to be assessed.  You will be notified if additional documentation is required and the timescale that you need to submit this to us.

Following assessment, If you have been accepted onto the homeseeker register, you will be notified of:

  • Your unique reference number (Homeseeker register number) which allows you to bid for homes
  • The housing need band your application has been placed in and the date that the application was entitled to be in that band (effective date) - see Prioritising Applications for more information.
  • The number of bedrooms you are entitled to and any restrictions to the type of property you can bid on.

Change of circumstances 

You must tell us if there are any changes in your circumstances by updating your on-line application form to notify us of the changes so we can reassess your application and if necessary make changes to your band and effective date.  

Remember to press the 'Submit button' at the end of the form when you have finished.     

You will only be able to do this if your application is showing as active, or pending enquiries - allow online changes,  if this is not the case then please contact the customer service centre on 01268 533333 who will pass the information to the housing applications section