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Contact us


The Council encourages people to use the internet to obtain information and solutions to their own housing needs wherever possible.

Helpful information

Detailed information is available on Basildon Council's website regarding how to apply for social housing, and also towards sources of information on a variety of other housing options

When further advice is needed, including people who are homeless or at risk of homelessness, more detailed information is available - Further Advice

If you have a housing emergency outside of normal office hours, some useful telephone numbers are available here.

To send your documentation to support your application to join the homeseeker register, please scan and send them by email to
( please ensure your name and homeseeker registration number is on each document.)

Customer Services

Customer Service Centre
Basildon Borough Council
The Basildon Centre
St. Martin's Square
Basildon, Essex
SS14 1DL
United Kingdom

01268 533333

Opening hours 9am-5pm Monday, Tuesday, Thursday & Friday and 10am-5pm Wednesday.