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Council services at The Basildon Centre are currently closed to the public and the Housing Application and Allocations teams are not in the Basildon Centre to answer queries in person, but you can contact us by phone on 01268 533333 or email on

We remain committed to providing the best and most efficient service to you - In order for us to do this we will contact you by email wherever possible so please log into your Homeseekers account and click 'update contact details' on the right of the page to check, add or amend your email address

If you do not have an email address, please check your Abritas account user messages regularly for notifications from us


Sending and receiving documents

Wherever possible send documents via email, stating your name, address and Homeseeker Reference to

  • We can accept screenshots and pages downloaded directly from online accounts that you have, such as online banking/utilities/household billing accounts etc.

  • If you have a mobile device the best way to scan and send documents is to download a scanning app, - gives details of free tried and tested scanning apps and useful tips to help you use them.  When using scanning apps to scan multiple page documents please use the PDF option to save and send all pages as a single document. Full guidance can be found in the apps

  • If you can’t use a scanning app you can also take a screenshot from you mobile device or use a home scanner, please check that the image is clear before you send it to us

If you are not able to send your documents by email you can post them to us at the address below, but please be aware that the postal service may be slower than usual.  Please do not send original documents in the post as we cannot take any responsibility for documents that are undelievered by the postal service

Basildon Borough Council
The Basildon Centre          
St. Martin's Square             
Basildon, Essex  
SS14 1DL


Property Offers

Properties are still being advertised on the Basildon Choice website however we have limited stock becoming void at present so there will be fewer properties available to bid on.   If you are offered a property please follow the instructions on the offer letter

The welfare and safety of our staff, residents and people visiting the borough remain our priority


Welcome to Basildon Choice

Basildon Choice is the choice based lettings scheme by which social housing is allocated by Basildon Council. The scheme advertises social rented properties and aims to give more choice about where you live and when you move.

To apply to the Homeseeker Register click here                        Please note that once you have completed your online application you must then click on the Consent and Declaration form link at the top of this page to download and return a completed Consent and Declaration form before we can begin to process your application

Already registered? To log in to your account click here


Read more

Advertising dates 1

Next cycle

Starts 4 Dec, until 7 Dec
Please refrain from externally viewing any advertised properties at this time and use the photos shown for guidance.
Published: Friday 29 May 2020